BRQ and Bradesco Seguros increase inspection success rates by 79% during the pandemic

With social isolation, in-person inspections became unfeasible, directly compromising the operations of Brazil's largest insurer. It was urgent to enable a solution that would resume operations without compromising security or customer service.

BRQ was brought in by Bradesco Seguros to develop a self-inspection platform that would let policyholders carry out inspections remotely themselves, using artificial intelligence and neural networks to classify and analyze the submitted images.

In just a few weeks, BRQ and Bradesco Seguros implemented Inspectos, a complete digital journey that automates the report analysis process, reduces fraud and optimizes operational performance, all in compliance with isolation guidelines.

Neural networks classify and analyze the images submitted by policyholders, while monitoring dashboards provide real-time visibility into operations, backed by a scalable cloud architecture.