Consulting Partner
Consulting, architecture, AMS and technical audit with OrgScan for the Salesforce clouds, with an assessment that drives efficiency and results.
Ecosystem
Accelerate sales growth through integrations with multiple data sources, increasing visibility into commercial performance and understanding your customer's entire journey.
With a team certified across every cloud, we ensure the flexibility and scalability of Salesforce products for your business.
9.8/10
Client satisfaction in the Partner Community
170+
Salesforce certified professionals
250+
Clients served with Salesforce solutions
+300
Projects implemented on Salesforce
We are recognized as a leader in Salesforce by the ISG Provider Lens™ 2023 Brazil study
1M+ conversations handled by the conversational agent on Salesforce Agentforce
The project brought conversational agents to an operation with around 8 million requests a month and 1 million chat interactions.
+22
percentage points in NPS
80%
overall satisfaction
+14
percentage points in containment rate
1M+
chat interactions
“Com o agente conversacional, conseguimos aumentar a taxa de contenção em 14 pontos percentuais e o NPS em 22 pontos percentuais.
Nós alcançamos mais de 1 milhão de atendimentos, isso comprova que nosso agente já é uma realidade e tem condições de atender a escala que demandamos.
A soma destes indicadores nos deu a escala e a satisfação do consumidor para a gente manter o padrão Globo de qualidade no atendimento, com uma experiência fluida e simples.”
LinkedIn profile of Samuel Dall’Agnoll (opens in a new tab)How we work
Deliverables
With a complete assessment, we improve internal management, driving efficiency, productivity and results. Make the most of your Salesforce investment and leverage your success.
We design the architecture of your Salesforce environment and of its integrations with your systems, focused on security, scalability and performance.
A flexible offer, adaptable from lean operations to large corporate structures. A multidisciplinary team ensures ongoing support and small evolutions, keeping the Salesforce environment always secure and efficient.
Technical audit
A tool that combines artificial intelligence, automation and technical expertise to diagnose and optimize Salesforce environments, identifying failures, risks and improvement opportunities.
Learn more about OrgScan11x
More performant
100%
Of the data protected
96.75%
AI accuracy
Cases
BRQ and Fey integrate marketing, sales and after-sales with Salesforce CRM, from the same team that builds and applies OrgScan.
We combine specialists, tools and artificial intelligence to deliver technology projects and teams aligned with our clients' real challenges.
FAQ
The scope is defined in the initial assessment and can cover consulting, architecture, implementation, AMS and technical audit with OrgScan. You only hire the fronts you need.
Projects are quoted by fixed scope or by dedicated squad. AMS works with a predictable monthly fee, sized by the scale of the operation.
We map the current data model, define the migration strategy and execute it in waves, keeping the operation running throughout the transition.
ERPs, core banking, data platforms, legacy systems and cloud services. Integrations are designed with governance and monitoring from the start.
Assistant
