Generative AI
Deploying generative AI with governance to transform operations
Until now, AI accelerated how we deliver. Now, AI is an offering for your business: from strategy to operation, with a proprietary platform and measured results.
The starting point
The cost of scaling GenAI without a method
5%
of companies achieve transformational ROI with GenAI
9/10
proofs of concept die before reaching production
3.5x
typical ROI when adoption follows a method
Source: Gartner Compass 2026, "Leverage Gartner Agentic Compass to Navigate Complexity"; Gartner, "AI Budgets Soar", 2026.
Challenges
The challenges that are part of the GenAI journey
Seeking real efficiency
integrating AI into operations and measuring results, not just running pilots.
Building organizational autonomy
with technical structure, light governance and clear metrics for daily use.
Structuring for strategic scale
with reference architecture, integration with core systems and consistent governance.
Bringing AI into software engineering
with tools, training and metrics that prove the real gain.
How we work
We don't propose theory. We propose what we've already validated in-house.
Mature operations hit a productivity ceiling. We built and internally validated what it took to break through it, and it's this foundation, already proven in our own squads, that underpins the proposal that follows.
Proprietary platform
Fusion
UI, Code, Studio, Governance, APIs and Genius: our GenAI platform running internally, with agents, an IDE copilot, governance and governed LLMs.
Learn more about FusionField-validated method
AI-First Engineering
AI embedded in every stage of the SDLC (UX, PO, DEV, QA), running in our squads for months, with measured results.
Continuous measurement
Team Care
Auditable Health Score, throughput and failure demand captured straight from Jira: measurable efficiency for 100% of squads.
Integrated ecosystem
Skills, Agents, MCPs
Specialist agents connected to Jira, Figma, SharePoint and repositories, operating as part of the team, with context on the product and the code.
A validated foundation, not a promise
What runs inside BRQ today is what underpins the proposal to the client.
AI Services
From strategy to operation, with governance and ROI
Our category of offerings for enterprise generative AI adoption, from method to execution.
AI Governance
A structured diagnosis of where your company stands, with a 5-axis framework and 4 maturity levels.
Agent Platform
Trackable ROI: we co-create the ROI thesis with the client and build on Fusion, 3 to 5 times faster.
Enterprise Conversational
From idea to production in days, with an AI-guided Workflow Designer and enterprise hardening from day one.
01 · AI Governance
A diagnosis that becomes a roadmap, not just a report
Modular consulting to map the current situation and plan the future, with a 5-axis framework assessed across 4 maturity levels.
Strategy & Drivers: business objectives and priority use cases
Architecture & Accelerators: AI gateway, prompt standards, agents and observability
Risk, Compliance & Security: responsible AI, data protection and auditing
Engagement, Adoption & Enablement: team training and Center of Excellence
Operating Model for AI: roles, responsibilities and maturity level
What we do differently
Maturity frameworks map where you are. We deliver the path: actions prioritized by axis, capabilities that stay with the team, and governance that evolves with the business.
02 · Agent Platform
Every agent passes through 4 gates before production
A selection funnel that filters ideas before investment: the sponsor decides at each gate, we execute, the Portal measures.
Discovery
Maps the current process with the business area: business rules and data sources.
Decision
The sponsor signs off on the declared impact, with clear indicators and accountability: a No-Go kills the agent here.
Build
Built on the model gateway, governance and augmented retrieval, with reusable standards and 3 to 5x speed.
Production
Controlled rollout, with ROI measured in the Portal and assisted support.
03 · Enterprise Conversational
From design to a live agent, in hours
You describe what the service needs to do; Workflow Designer models the conversation flow end to end.
Flow Design
Maps every step of the service, from start to resolution.
Detail & Enrich
Refines fields, rules and paths for each step.
Knowledge Bases
Connects the documents and data the agent references.
Agent Personality
Defines tone of voice, vocabulary and response boundaries.
Safety Rules
Protects sensitive data and keeps the agent within scope.
Integrations
Connects the agent to the company's systems and services.
Build & Documentation Agent
Generates the agent ready to publish, along with documentation.
Cumulative gain
A new agent built from scratch takes 160 to 360 engineering hours. With Workflow Designer, the savings compound with every agent delivered: across 10 agents, that's 1,680 fewer hours.
Covers building the agent, from concept to validated code. Out of scope: infrastructure, corporate security, load testing and ongoing operation, which remain the client's responsibility.
Our track record delivering Generative AI
+20
leadership quadrants in the ISG Provider Lens
+600
active agents in Fusion Studio
+400
connected knowledge bases
+10K
conversations in Fusion Studio (Jan 2026)
04 case studies
Generative AI already in production
Santander BRQ and Santander hyperpersonalize interactions between investment advisors and clients at scale
BBTS BRQ and BBTS boost negotiation conversions by 306% with AI on WhatsApp
Confidential BRQ and a telecom carrier automate verification of nearly 1 million documents with GenAI
Confidential BRQ and a private bank automate responses to legal notices with GenAI and over 90% accuracy
